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FAQs

 

 

 

 

 
here are the answers to some commonly asked questions about on line ordering:

 

Q: How safe am I really?
A: ACME uses SSL (Secure Socket Layers) to protect your credit card information over the internet.  As long as you see the "lock" icon on the bottom of your browser, you can be sure your information is encrypted so it can only be seen by us.  There has been a lot of media attention given to credit card usage over the web, but the fact is, you are quite safe.  To bring everything into perspective, no one hesitates giving their card to a 15 year old waiter at a restaurant, and he may be gone for 10 minutes!
   
Q: Why do you need my e-mail address?  Are you going to send me Junk Mail?
A: No, we aren't going to send junk mail!  We need your e-mail address to track your order and to inform you if any problems arise.  Your e-mail address also allows you to track your order on line.
   
Q: What do you do with all the other information you collect, like my address and phone number?
A: NOTHING!  We respect your privacy.  Of course, we need the information to ship your package to you, but that is all.  We do not sell or give any of our customer information to anyone.
   
Q: How long will it take for my shirt to be delivered?
A: We ship all of our products Priority Mail.  That means that most people living in the continental US have their shirts within 2 or 3 days after placing the order! 
   
Q: O.K. that all sounds good, but what if I get a shirt and hate it! 
A: Wrong color, wrong size, just don't like it... it doesn't matter.  We offer a complete money back refund!     
   
Q: What if this whole thing is a scam, and I never get my shirt.
A: Fraud is another advantage to using your credit card.  Most credit card companies will see that you get your money back if you feel like you were cheated!  Besides, we Fear God too!
   
Q: I have other questions that weren't addressed here.   How can I get them answered.
A: Just give us a call!  All of our contact information is available here.

 

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